FAQ

Frequently Asked Questions

Products

What do you sell?
Cozy winter favorites and smart home helpers, like our cat paw slippers, fleece-lined sheer-look tights and rechargeable motion sensor cabinet lights.

How do I pick the right size?
Each product page has a size guide. For the slippers, match your usual US shoe size; for the tights, choose Regular or Plus Size by weight. Not sure? Contact us before ordering and we'll help.

Ordering and payment

How do I place an order?
Choose a product, select your options, and click “Add to cart.” Then open your cart and click “Check out.”

Will I get an order confirmation?
Yes. A confirmation email is sent right after you order. If you don't see it, check your spam or junk folder.

Which payment methods do you accept?
All available payment methods (cards, Shop Pay and more) are shown at checkout. Payments are processed securely by Shopify.

Can I change or cancel my order?
Yes, if it hasn't shipped yet. Email us within 12 hours of ordering and we'll do our best to update or cancel it.

Shipping

Where do you ship?
We ship to addresses in the United States.

How much is shipping?
Standard shipping is free on every order.

How long does delivery take?
Orders are processed within 1–3 business days, and most arrive within 7–15 business days after shipping. See our Shipping Policy for details.

How do I track my order?
When your order ships, we'll email you a tracking number.

Returns and refunds

What if it doesn't fit?
We'll send a different size free of charge within 30 days of delivery. See our Return & Refund Policy.

What if my item arrives damaged or incorrect?
Email us within 30 days of delivery with your order number and a photo, and we'll send a free replacement or a full refund.

Contact

How do I contact you?
Use our contact form or email singhpracticalliving@gmail.com. Please include your order number if your question is about an order.